Contacts

Phone: +7 985 316 49 89

For ordering through the online store BIONOVA: info@bionovashop.ru

General issue: info@bionova.pro

Wholesale purchase: orders@bionovashop.ru

Advertising department: reklama@bionova.pro

PR department: pr@bionova.pro

Corporate site: www.novaprodukt.ru

Bionova brand website: www.bionova.pro

Office address: Solnechnaya Ulitsa, 20, Minzag, Moskovskaya oblast', Russia, 108828

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IE Ivanova Svetlana Vladimirovna

Contacts: +7 (985) 316 49 89

the Contract of the public offer on sale of goods of online store «https://www.bionovashop.ru» No. 1.

General

1.1. IE Ivanova Svetlana Vladimirovna, further "Seller", publishes the Public offer about sale of goods on the samples presented on the official website https://www.bionovashop.ru of the Seller http://bionova-shop.ru/.

1.2. In accordance with article 437 of the Civil Code of the Russian Federation (CC RF), this document is a public offer, and in case of acceptance of the conditions set out below, an individual who accepts this offer, shall pay for the goods of the Seller in accordance with the terms of this Agreement. In accordance with paragraph 3 of article 438 of the civil code, payment for goods by the Buyer is the acceptance of the offer, which is considered equivalent to the conclusion of the Contract on the terms set out in the offer.

1.3. On the basis of the above, carefully read the text of the public offer, and if you do not agree with any point of the offer, You are invited to refuse to purchase Goods or use the services provided by the Seller.

1.4. In this offer, unless the context requires otherwise, the following terms have the following meanings:

* " offer "-a public offer of the Seller, addressed to any individual (citizen), to conclude a contract of sale (hereinafter – the" Contract") on the existing conditions contained in the Contract, including all its annexes.

* "Buyer" means an individual who has entered into a Contract with the Seller on the terms and conditions contained in the Contract.

* "Acceptance" - full and unconditional acceptance by the Buyer of the terms of the Contract.

• "Goods" -the list of names of the range presented on the official webhttps://www.bionovashop.ru.

* "Order" -separate items from the assortment list of Goods specified by the Buyer when placing an order on the webhttps://www.bionovashop.ru or through the Operator.

* "delivery" – courier services for delivery of the Order.

2.Subject of contract.

2.1. The seller sells the Goods in accordance with the current price list published on the webhttps://www.bionovashop.ru of the Seller "https://www.bionovashop.ru", and the Buyer pays and accepts the Goods in accordance with the terms of this Agreement.

2.2. This Agreement and its annexes are official documents of the Seller and an integral part of the offer.

3. order registration.

3.1. The order of the Goods is carried out by the Buyer through the webhttps://www.bionovashop.ru.

3.2. When registering on the Seller's webhttps://www.bionovashop.ru, the Buyer undertakes to provide the following registration information about himself / herself:

* surname, first name;

* e-mail address;

* contact phone number (mobile, landline).

3.3. When placing An order through the Operator, the Buyer undertakes to provide the information specified in paragraph 3.2. this agreement. Acceptance by the Buyer of the terms of this Agreement is carried out by making the Buyer the relevant data in the registration form on the webhttps://www.bionovashop.ru or when ordering through the Operator. The buyer has the right to edit the registration information about himself. The operator does not change or edit the registration information of the buyer without the consent of the Latter. The seller undertakes not to disclose the data of the Buyer specified at registration on https://www.bionovashop.ru and at registration of the Order, to the persons which are not related to Execution of the order. Having approved the order of the selected Product, the Buyer provides the Operator with the necessary information in accordance with the procedure specified in paragraph 3.2. this agreement.

3.4. The seller and the Operator are not responsible for the content and accuracy of the information provided by the Buyer when ordering.

3.5. The buyer is responsible for the accuracy of the information provided when ordering.

3.6. Payment by the Buyer of the self-made on the webhttps://www.bionovashop.ru of the Order means the Buyer's consent to the terms of this Agreement. The day of payment of the Order is the date of conclusion of the contract of sale between the Seller and the Buyer.

3.7. All information materials presented on the https://www.bionovashop.ru are for reference purposes only and cannot fully convey reliable information about certain properties and characteristics of the Goods. If the Buyer has any questions regarding the properties and characteristics of the Goods, before placing an Order it is necessary to seek the advice of the Operator.

4. Terms of execution of the Order.

4.1. The term of execution of the Order depends on the availability of ordered items of Goods in the warehouse of the Seller and the time required to process the Order. The term of execution of the Order in exceptional cases may be agreed with the Buyer individually, depending on the characteristics and quantity of the ordered Goods. In the absence of a part of the order in the Seller's warehouse, including for reasons beyond the control of the latter, the Seller has the right to cancel the specified Goods from the Buyer's Order. The seller undertakes to notify the Buyer of changes in the completeness of his Order through the Operator.

4.2. The order is considered delivered at the time of its transfer to the Buyer. By subscribing to the courier sheet, the Buyer confirms the execution of the Order.

4.3. In case of providing by the Buyer of unreliable information of his contact details the Seller is not responsible for improper execution of the Order.

4.4. In case of improper execution of the Order delivery due to the fault of the Seller, re-delivery of the Order is free.

5.order payment.

5.1. Payment of the executed Order is carried out by transferring money to the Delivery employee by the Buyer. Confirmation of payment of the executed Order is a receipt. Acceptance of funds.

5.2. Prices for any items listed on the webhttps://www.bionovashop.ru MAY be changed by the Seller unilaterally without notice to the Buyer. In the event of a change in the price of the ordered items of the Goods, the Operator shall promptly inform the Buyer of such change.

5.3. The buyer has the right to confirm or cancel the Order. In the absence of communication with the Buyer the Order is considered canceled within 14 calendar days from the date of registration.

5.4. For all orders with delivery in Russia, the conditions are listed on the company's webhttps://www.bionovashop.ru . IP Ivanova Svetlana Vladimirovna https://www.bionovashop.ru in the section "Payment and delivery". They must necessarily be agreed with the Operator.

5.5.Cash is accepted in two ways: cash, cashless payment

6. Goods delivery.

6.1 the obligation of the Seller to deliver the Goods with a condition about its delivery is considered completed from the moment of signing by the Buyer of shipping documents.

6.2. Ownership of the Goods and the risks of accidental damage and/or loss of the Goods shall pass to the Buyer from the moment of the actual transfer of the Goods and signing of shipping documents upon delivery of the Goods to the Buyer.

6.3 the Cost of delivery and conditions listed on the webhttps://www.bionovashop.ru of the company https://www.bionovashop.ru

7. The Return Of The Order.

7.1. In accordance with paragraph 4. article 26.1. RF law № 2300-I" on protection of consumer rights " the Buyer has the right to refuse the ordered Goods at any time before the execution of the Order.

7.2. The buyer has no right to refuse the paid Order (or its part) of the proper quality, having individually defined properties.

7.3. According to item 2 "of the List of non-food products of good quality which are not subject to return or exchange for similar goods of other size, the form, the size, the style, coloring or a complete set" approved by the order of the Government of the Russian Federation of 19.01.1998 No. 55.

7.4. In the case of delivery of an order of inadequate quality by the Seller, the Buyer undertakes to provide the Goods to the Seller's office as soon as possible to verify the quality of the Goods.

7.5. In accordance with Art. 22 of the law of the Russian Federation № 2300-I "on protection of consumer rights" the amount paid by the Buyer for goods of inadequate quality is subject to return to the Buyer within 10 calendar days from the date of presentation of the relevant requirement. Refund is made in cash at the office of the Seller, in case of paid delivery, the money for it will not be returned. If the Goods were paid through the electronic payment system, the refund is made to the electronic account of the Buyer within 5 working days.

7.6 the Goods of proper quality not subject to return in accordance with the Decree of the Government of the Russian Federation of 20.10.1998 N 1222 from 06.02.2002 N 81:Products and materials in contact with foodstuff, from polymeric materials, including single-use (utensils and accessories table and kitchen, capacities and packing materials for storage and transportation of food products) non-recurrent publications (books, brochures, albums, cartographic and printed music, sheet art editions, calendars, booklets, publications reproduced on technical information carriers) (p. 14 introduced by Decree of the RF Government dated 06.02.2002 N 81)made of precious metals, precious stones, precious metals with inserts of semiprecious and synthetic stones, faceted gems.

7.7. Return of the Goods is made on the basis of written request of the Buyer, provided to the sales office of the Seller.

7.8. Return of goods of good quality is carried out at the expense of the Buyer and is organized by him independently.

7.9. Return of Goods is made on working days from 10-00 to 17-00 in the sales office of the Seller.

9.5. All claims for improper execution of the order the Buyer has the right to send to the e-mail address specified on the webhttps://www.bionovashop.ru https://www.bionovashop.ru, in the "Contacts"section. All received information is processed in the shortest possible time.